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No-Lead-Gate Pledge

Families never pay. Browse, compare, and pricing/trust signals stay open. Provider fees never buy ranking, compare placement, or trust labels.

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Terms of Service

These terms explain the rules for using MemoryCare's directory, guides, and decision-support tools. By using the site, you agree to follow these terms and any applicable laws.

Last updated April 12, 2026

Using MemoryCare

MemoryCare provides public directory pages, trust labels, guides, and planning tools to help families research memory care decisions.

You may use the site for personal, informational, and provider-account purposes, but you may not misuse the service, interfere with the site, or attempt to access areas you are not authorized to use.

No medical, legal, or financial advice

The information on MemoryCare is educational and informational. It is not a substitute for advice from licensed clinicians, attorneys, accountants, or other professionals.

Families should use their own judgment and professional guidance when making care, legal, financial, or placement decisions.

Data accuracy and trust labels

We work to keep listing details accurate, but data can change and some fields may be verified, provider-claimed, estimated, stale, conflicting, or unknown.

Trust labels are part of the product contract: they explain confidence, not certainty. Users should review the context around each field before relying on it.

Acceptable conduct

You may not scrape the site in violation of applicable law, introduce malicious code, impersonate another person, or use the platform to harass families, providers, or staff.

Provider submissions and claims must be truthful and must not misrepresent licensing, care capability, pricing, or ownership.

Changes and contact

We may update these terms as the product evolves. Material changes will be reflected by the updated date above. If you believe someone is misusing the platform or you have a question about these terms, please contact us through the public site contact channels.